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Fast setup

Missed Call Text Back: Setup in 10 Minutes

Six simple steps. No developer, no new phone system, and you keep the number your customers already call.

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Step by step

Your 10-minute setup checklist

Timings are typical for an owner setting up on the shared number. Steps 1 to 6 add up to about 10 minutes.

  1. 12 min

    Create your account

    Enter your name, email, mobile number, business name, and a password.

  2. 21 min

    Choose a plan

    Pick Starter, Growth, or Pro. Your 14-day free trial starts with checkout.

  3. 31 min

    Connect your number

    Open Settings and connect your TextBack number.

  4. 43 min

    Forward unanswered calls

    Turn on conditional call forwarding with your carrier so missed calls reach TextBack.

  5. 52 min

    Write your message

    Start from a template, add your business name, and choose the delay before the text goes out.

  6. 61 min

    Make a test call

    Call your business number from another phone, let it go unanswered, and confirm the text arrives.

Before you begin

What you will need

  • Your business phone number
  • Access to your carrier or phone-system settings
  • A phone to make the test call
  • A couple of sentences for your first message

FAQ

Setup questions

How long does setup take?

Most owners finish creating an account, connecting the number, setting up call forwarding, and writing their message in about 10 minutes on the shared number. A dedicated number (Pro plan) and US carrier messaging registration can add extra time, so we tell you clearly what applies to your plan.

Do I need to change my business phone number?

No. Customers keep calling the number they already know. Your unanswered calls are forwarded to TextBack, which handles the text-back.

What do I need before I start?

Your business phone number, access to your carrier account or phone system settings for call forwarding, and a few minutes to write your first message.

Do I need technical skills?

No. Setup is account creation, connecting a number in Settings, turning on call forwarding, and typing your message.

Ten minutes from now, no call goes unanswered.

Start your free trial and set up your first text-back today.

Start My 14-Day Free TrialSee a Text-Back in Action

14-day free trial. Cancel anytime from your billing portal.

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