TextBack vs Grasshopper
Grasshopper alternative: is TextBack a better fit?
Grasshopper is a full virtual phone system. If all you need is to text back missed calls, a focused tool can be simpler and cheaper.
14-day free trial. Cancel anytime from your billing portal.
Overview
Grasshopper and TextBack at a glance
Grasshopper is a business phone app that separates business calls, texts, and contacts from personal ones. It includes an instant text reply for callers you cannot answer, alongside features like extensions, voicemail, and call recording. TextBack does one job: it recovers missed calls by text.
Side by side
Feature and pricing comparison
| Grasshopper | TextBack | |
|---|---|---|
| Core product | Virtual business phone system | Missed call text back |
| Starting price | Plans start as low as $14/month (exact tiers not shown on their homepage) | From $29.99/month |
| Free trial | 7 days | 14 days |
| Missed-call text-back | Yes, instant text to callers you cannot answer | Yes, the core feature |
| Business number | Included (toll-free, vanity, or local) | Shared number on Starter/Growth; dedicated number on Pro |
| Extensions, voicemail, fax, call recording | Yes | No — not a phone system |
| Message A/B testing | Not stated on the page we reviewed | Yes, on Growth and Pro |
Grasshopper details come from their public website as of September 21, 2026. Prices and features change, so confirm on their site before deciding.
Choose Grasshopper if…
- You need a new business phone number and a complete phone system.
- You want extensions, call recording, and voicemail in one app.
- You are starting a business line from scratch.
Choose TextBack if…
- You already have a business number and only want missed calls texted back.
- You want a lower entry price for the text-back feature alone.
- You want to A/B test your text-back message.
FAQ
Grasshopper vs TextBack: questions
Is TextBack a replacement for Grasshopper?
Only if you used Grasshopper mainly for its text reply. TextBack is not a phone system, so it will not replace extensions, voicemail, or call recording.
Can I use TextBack alongside my current phone system?
TextBack is built to work with the number you already have by handling calls that go unanswered. Check your phone provider's forwarding options to confirm setup.
Try TextBack free for 14 days.
Make a real test call and decide for yourself.
14-day free trial. Cancel anytime from your billing portal.