Missed call text back
Missed Call Text Back. Setup in 10 Minutes.
When you cannot answer, TextBack texts the caller for you within seconds, so the customer who called stays in the conversation instead of calling your competitor.
14-day free trial. Cancel anytime from your billing portal.
Missed call
Nobody picked up.
Sent 15 seconds later
Pricing
Plans that pay for themselves with one recovered job
Every plan starts with a 14-day free trial. Compare all features.
Starter
Simple missed-call recovery
$29.99/month
- 150 SMS / month
- Missed-call text-back
- 1 message template
- Basic inbox & call history
- Business-hours controls
Growth
Best for growing businesses
$49.99/month
- 300 SMS / month
- Custom message text
- Up to 4 automations
- A/B testing of messages
- Two-way SMS inbox
- Priority support
Pro
Full missed-call system
$79.99/month
- 500 SMS / month
- Dedicated phone number
- 4 automations + A/B testing
- Advanced analytics
- Multiple team users
- API-ready foundation
The problem
A missed call is a customer choosing someone else
Without text back
- Caller reaches voicemail and hangs up
- You find out hours later, if at all
- The customer has already called someone else
With TextBack
- Caller gets a friendly text within seconds
- They reply in one tap, and it lands in your inbox
- You reply when you are free and book the job
How it works
Live in about 10 minutes
No new phone system and no developer. See the full setup walkthrough.
- 14 min
Connect your number
Create your account, choose a plan, and connect your TextBack number in Settings.
- 23 min
Forward unanswered calls
Set conditional call forwarding with your carrier so missed calls reach TextBack.
- 33 min
Write your message
Choose a template, add your business name, set the delay, and make a test call.
Features
Everything you need to recover missed calls
Instant, automatic text-backs
Every unanswered call gets a text after a delay you control. The default is 15 seconds. The caller hears from you while they are still deciding who to call next.
Business-hours controls
Decide when automatic texts go out.
Two-way SMS inbox
Replies land in one inbox so you can keep the conversation going by text.
Custom messages and automations
Growth and Pro let you write your own message and run up to 4 automations.
A/B test your message
Try two versions of your text-back on Growth and Pro and keep the one customers reply to.
Automatic opt-out handling
STOP, UNSUBSCRIBE, CANCEL, END, and QUIT mark a contact as opted out.
Call history and usage
See which calls were missed and which triggered a text, and track your monthly SMS usage.
Keep your existing number
Customers keep calling the number they know. TextBack handles the calls that go unanswered.
Built for busy businesses
Text back for your industry
FAQ
Questions, answered
What is missed call text back?
Missed call text back is an automation that sends a text message to a customer whose call your business could not answer. Instead of sitting in voicemail, the caller gets a friendly message within seconds and can reply to start a conversation.
How does TextBack work?
You connect a TextBack number, forward your unanswered calls to it, and write the message you want callers to receive. When a call goes unanswered, TextBack waits the delay you choose (15 seconds by default) and texts the caller. Their reply lands in your TextBack inbox.
How long does setup take?
Most owners finish creating an account, connecting the number, setting up call forwarding, and writing their message in about 10 minutes on the shared number. A dedicated number (Pro plan) and US carrier messaging registration can add extra time, so we tell you clearly what applies to your plan.
Do I need to change my business phone number?
No. Customers keep calling the number they already know. Your unanswered calls are forwarded to TextBack, which handles the text-back.
How much does TextBack cost?
Plans start at $29.99/month for Starter (150 SMS), $49.99/month for Growth (300 SMS), and $79.99/month for Pro (500 SMS with a dedicated number). Every plan starts with a 14-day free trial.
Is there a free trial?
Yes. Every plan includes a 14-day free trial, and you can manage or cancel your subscription from the billing portal inside your account.
Stop sending customers to voicemail.
Start your free trial and have text-back running today.
14-day free trial. Cancel anytime from your billing portal.