For law firms
Missed Call Text Back for Law Firms
Prospective clients call more than one firm. A prompt, professional text keeps you in the conversation.
14-day free trial. Cancel anytime from your billing portal.
Missed call
Nobody picked up.
Sent automatically
The moment that costs you
Why law firms lose calls
Someone facing a legal problem is often stressed and shopping around. When you are in court or a meeting, a prompt, professional text shows responsiveness and gives them an easy way to reach you.
In court or in meetings
Attorneys cannot take calls during hearings or client meetings.
Prospects contact several firms
The first firm to respond often gets the consultation.
Small firms lack a receptionist
Solo and small practices have no one dedicated to answering phones.
Sample message
A text-back message that fits
Hello, this is [Your Firm]. We are with clients right now and could not take your call. Reply with a brief note on how we can help, and we will get back to you as soon as we can.
Replace the bracketed name with your own. Edit it freely in TextBack.
Tips
Getting the most from it
- Never include case details in automated messages.
- Set expectations on response time.
- Follow your bar association guidance on client communications and advertising.
FAQ
Law Firms: common questions
Should the message mention the type of case?
Keep it generic. Ask the caller how you can help rather than assuming or stating anything about their matter.
Does TextBack give legal advice?
No. It sends the messages you write and manages conversations. Confirm your messaging complies with your local professional rules.
Stop losing calls to voicemail.
Set up in about 10 minutes. 14-day free trial.
14-day free trial. Cancel anytime from your billing portal.