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Missed call text back message templates

Copy a proven message, add your business name, and paste it into TextBack. Each shows how many SMS segments it uses.

  • General

    Any business

    Hi! This is [Business]. Sorry we missed your call. How can we help? Reply here and we will get right back to you.

    113 characters · 1 SMS segment
  • Busy on a job

    Home services

    Hi, [Business] here. We are on a job and could not pick up. What do you need help with? Reply and we will get back to you today.

    128 characters · 1 SMS segment
  • After hours

    Any business

    Thanks for calling [Business]! We are closed right now. Reply with what you need and we will respond when we open at [time].

    124 characters · 1 SMS segment
  • Emergency triage

    Plumbing / HVAC / Electrical

    Hi, [Business]. Sorry we missed you! Is this an emergency? Reply YES and we will prioritise your call, or tell us what you need.

    128 characters · 1 SMS segment
  • Quote request

    Roofing / Contractors

    Hi, this is [Business]. Sorry we missed your call! Are you after a quote? Reply with your address and the job and we will follow up.

    132 characters · 1 SMS segment
  • Book an appointment

    Salon / Dental / Clinic

    Hi, [Business] here. We missed your call. Reply with the service you want and a day and time that suits you, and we will confirm.

    129 characters · 1 SMS segment
  • Callback promise

    Any business

    Sorry we missed your call! This is [Business]. What is the best time for us to call you back today? Reply with a time.

    118 characters · 1 SMS segment
  • Vehicle issue

    Auto repair

    Hi, [Business]. Sorry we missed your call! Reply with your vehicle make, model, and what is going on, and we will get back to you.

    130 characters · 1 SMS segment
  • New client or patient

    Dental / Legal / Clinics

    Thanks for calling [Business]. We are with clients right now. Reply with how we can help and we will contact you as soon as we can.

    131 characters · 1 SMS segment
  • Peak season

    HVAC / Roofing / Landscaping

    Hi, [Business]. We are extra busy and missed your call. Reply with what you need and we will get to you as soon as possible.

    124 characters · 1 SMS segment
  • With opt-out line

    Any business

    Hi! [Business] here. Sorry we missed your call. How can we help? Reply STOP to opt out.

    87 characters · 1 SMS segment
  • With booking link

    Salon / Services

    Hi, [Business]! Sorry we missed you. You can book online at [link] or reply here and we will help.

    98 characters · 1 SMS segment

Replace anything in [brackets]. Messages over 160 characters may be split into multiple SMS segments by carriers.

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