For HVAC companies
Missed Call Text Back for HVAC Companies
When the AC dies on the hottest day of the year, everyone calls at once. Make sure every caller hears back.
14-day free trial. Cancel anytime from your billing portal.
Missed call
Nobody picked up.
Sent automatically
The moment that costs you
Why HVAC companies lose calls
HVAC demand comes in waves. During a heat wave or cold snap your phone rings while your team is already on roofs and in attics. Callers who reach voicemail call the next company, so a fast text can hold the lead until you can respond.
Seasonal call spikes
Peak weeks bring more calls than a small office can answer live.
Techs are on site
Your best people are on jobs, not answering phones.
High-value installs at risk
A missed call can be a repair or a full system replacement. A single recovered install can outweigh months of software fees.
Sample message
A text-back message that fits
Hi, it is [Your Business]. Sorry we missed your call! Is your system not heating/cooling, or are you after a quote on a new install? Reply and we will get you booked.
Replace the bracketed name with your own. Edit it freely in TextBack.
Tips
Getting the most from it
- Split repair and install intent in the first message.
- During peak season, set a message that sets realistic scheduling expectations.
- Use the inbox to move quickly from text to a booked visit.
FAQ
HVAC: common questions
Can I use different messages for repair and installs?
Growth and Pro support custom messages and multiple automations, so you can tailor what callers receive.
How many texts do I get per month?
Starter includes 150 SMS, Growth 300, and Pro 500 per month. Busy seasons may suit the larger plans.
Stop losing calls to voicemail.
Set up in about 10 minutes. 14-day free trial.
14-day free trial. Cancel anytime from your billing portal.