For auto repair shops
Missed Call Text Back for Auto Repair Shops
Your team is under a car, not on the phone. Text back every caller so no repair job walks away.
14-day free trial. Cancel anytime from your billing portal.
Missed call
Nobody picked up.
Sent automatically
The moment that costs you
Why auto repair shops lose calls
When a car will not start or a warning light comes on, drivers call shop after shop. Service advisors are often busy at the counter or the lift, so calls go unanswered at critical moments.
Mechanics cannot answer
Everyone is busy on vehicles, so calls go to voicemail.
Urgent breakdowns
A driver stuck without a car wants an answer quickly.
Quote shoppers
Many callers are comparing prices and response times.
Sample message
A text-back message that fits
Hi, this is [Your Shop] — sorry we missed your call! What is going on with your vehicle? Reply with the make, model, and issue and we will get back to you shortly.
Replace the bracketed name with your own. Edit it freely in TextBack.
Tips
Getting the most from it
- Ask for make, model, and symptom to quote faster.
- State your hours so callers know when to expect a reply.
- Use the inbox to share estimates and confirm drop-off times.
FAQ
Auto Repair: common questions
Can I see the whole conversation history?
Yes, the inbox keeps the thread with each customer.
What if a caller does not want texts?
If they reply STOP, they are opted out and will not be messaged again unless they reply START.
Stop losing calls to voicemail.
Set up in about 10 minutes. 14-day free trial.
14-day free trial. Cancel anytime from your billing portal.